Refund and Returns Policy

Custom Orders

For custom-made press-on nail orders, once production has started, no returns or exchanges will be accepted.

Ready-Made Sets

For ready-made non-custom nail sets, you can request a return within 20 days of delivery, as long as the set is completely unused, sealed in original packaging, and not tried on.

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed and a credit will automatically be applied to your original method of payment within 3 business days.

Late or Missing Refunds

If you have not received a refund yet, first check your bank account again. Then contact your credit card company — it may take some time before your refund is officially posted. Next, contact your bank; there is often processing time before a refund is posted. If you have done all of this and still have not received your refund, please contact us at lanyy6679@gmail.com.

Sale Items

Only regular-priced items may be refunded. Sale items cannot be refunded.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item, email us at lanyy6679@gmail.com and we will arrange the replacement.

Shipping Returns

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you are returning more expensive items, we recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee receipt of items sent without tracking.

Refund and Returns Policy